• Facilities Assistant

    Job Location US-VA-Reston
    Job ID
    10631
    Job Location
    United States
    Category
    Facilities/Logistics/Purchasing
  • Overview

    The American Institutes for Research (AIR) is one of the largest behavioral and social science research
    orgamzatiens in the world. Our overriding goal is to use the best science available to bring the most elfective
    ideas and approaches to enhancing everyday life, We have been helping to make a difference in the areas of
    education, student assessment, individual and organization performance, health research and communications,
    human development, workplace equity and statistical research methods. For us. making the world a better place is
    not wishful thinking. It is the goal that drives us. We are currently seeking a Facilities Assistant to join our
    Facilities team in Reston, VA.

    Responsibilities

    Reception
    o Answer Calls
    o Direct guests
    o Assist tv/Conference Room Requests
    Maintain the Reston office to a Class A standard
    o Regular walk-throughs
    o Create tickets for issues
    o At the direction of the Facilities Manager work with PM and other vendors to resolve issues
    o Consult with FM and/or PM regarding resolution of tickets
    a CAfM (FootprintsfFM Interact)
    o Capture all customer requests
    o Manage tickets within assigned SLA dates
    Shipping & Receiving
    o Deliver Mail/Packages
    o Meter and log all outgoing mail
    a Conference Room/Guest Office Requests
    o Complete conference room setups
    o Maintain/Clean/Stock guest offices
    a Invoicing
    o Ensures all Purchase Ofders are properly funded
    o Confirm goods/services delivered as billed
    a Space Planning
    o Work w/FM and Site Manager to assign space to new hires (temps, contractors, employees)
    o Plan and coordinate internal moves at the direction of the Facilities Manager
    o Work with FM to ensure that Floor Plans are kept current
    a Kitchens/Workroom/Printer Areas
    o Maintain & Stock Kitchen/Workroom/Printer Areas
    o Regular cleaning of refrigerators, microwaves and coffee machine
    o Place orders and service calls as needed
    • Other Duties and/or Projects as Assigned
    o Assist the Facilities Manager andlor with other projects as assigned

    Qualifications

    • High School diploma or equivalent (GED) required; 2 year degree or higher preferred.
    • Facilities Management/Maintenance Experience preferred
    • Strong written and verbal communication skills
    • Proficient in MS Office Suite
    • Keen Attention to Detail
    • Highly Developed Customer Service Skills
    • Developed Critical Thinking Skills
    • Ability to manage multiple projects simultaneously
    • Ability to lift up to 50 lbs.

    *LI-SS1

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