The American Institutes for Research (AIR) is one of the largest behavioral and social science research orgamzatiens in the world. Our overriding goal is to use the best science available to bring the most elfective ideas and approaches to enhancing everyday life, We have been helping to make a difference in the areas of education, student assessment, individual and organization performance, health research and communications, human development, workplace equity and statistical research methods. For us. making the world a better place is not wishful thinking. It is the goal that drives us. We are currently seeking a Facilities Assistant to join our Facilities team in Reston, VA.
Reception o Answer Calls o Direct guests o Assist tv/Conference Room Requests Maintain the Reston office to a Class A standard o Regular walk-throughs o Create tickets for issues o At the direction of the Facilities Manager work with PM and other vendors to resolve issues o Consult with FM and/or PM regarding resolution of tickets a CAfM (FootprintsfFM Interact) o Capture all customer requests o Manage tickets within assigned SLA dates Shipping & Receiving o Deliver Mail/Packages o Meter and log all outgoing mail a Conference Room/Guest Office Requests o Complete conference room setups o Maintain/Clean/Stock guest offices a Invoicing o Ensures all Purchase Ofders are properly funded o Confirm goods/services delivered as billed a Space Planning o Work w/FM and Site Manager to assign space to new hires (temps, contractors, employees) o Plan and coordinate internal moves at the direction of the Facilities Manager o Work with FM to ensure that Floor Plans are kept current a Kitchens/Workroom/Printer Areas o Maintain & Stock Kitchen/Workroom/Printer Areas o Regular cleaning of refrigerators, microwaves and coffee machine o Place orders and service calls as needed • Other Duties and/or Projects as Assigned o Assist the Facilities Manager andlor with other projects as assigned
• High School diploma or equivalent (GED) required; 2 year degree or higher preferred. • Facilities Management/Maintenance Experience preferred • Strong written and verbal communication skills • Proficient in MS Office Suite • Keen Attention to Detail • Highly Developed Customer Service Skills • Developed Critical Thinking Skills • Ability to manage multiple projects simultaneously • Ability to lift up to 50 lbs.
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American Institutes for Research is an equal employment opportunity/affirmative action employer committed to excellence through diversity. Minorities, women, individuals with disabilities and veterans are encouraged to apply.
American Institutes for Research’s commitment to Diversity goes beyond legal compliance to its full integration in our strategy, operations and work environment. Diversity is valued and Inclusion is reflected in all efforts to recruit, develop, and engage the diverse staff needed to accomplish our mission.
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