American Institutes for Research

Adult Learning Technical Assistance Support Associate

Job Location US-Remote
Job ID
Job Location
United States
Technical Project Management


AIR is currently seeking a Technical Assistance (TA) Support Associate to join our team. The available position is part of AIR’s Adult Learning team within the more extensive AIR Workforce Division portfolio.


This role requires collaboration with a cross-functional teammates and subject matter experts to design and develop effective professional learning opportunities that meet participant needs while applying best practices for effective adult learning. 


Candidates hired for this position can work remotely based in the United States or can work from any one of AIR's United State office locations.


About AIR:

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.


AIR’s commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone’s unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here.


Our Adult Learning Hub at AIR develops self-directed and facilitated courses for utilization by adult education teachers and administrators. TA Support Associate will be responsible for the ongoing updating and development of new courses with emphasis on the optimization and scaling of our online learning system and content. This role includes other project support and coordination tasks as assigned and described below. The responsibilities for the position include:

  • Lead the development of online learning content for the adult education specific projects with oversight of the task leads and project directors
  • Build and administer learning activities and resources using Moodle or third-party applications such as Articulate 360, Articulate Storyline, Articulate Rise, HTML, and Adobe Creative Suite
  • Transition SCORM packaged content to multimedia
  • Upload and embed multimedia content
  • Understand and apply new eLearning initiatives and innovations
  • Work as part of a team and meet deadlines
  • Write narration scripts for video content
  • Monitor and report participation courses, as well as certificate attainment
  • Review courses for needed updates and apply fixes to broken links or malfunctioning content
  • Support all aspects of project work as assigned including: coordinate logistics of virtual and face-to-face meetings and events, manage accountability tasks such as monthly and annual reports, liaise with publications and facilities services, execute tasks and activities as directed by project leaders to complete deliverables
  • Support administrative processing for hiring and paying consultants
  • Undertake such other tasks as may reasonably be required


Education, Knowledge, Skills, and Experience:

  • Minimum of a bachelor’s degree in education, instructional design, information technology, or related fields
  • 1-2 years of relevant experience providing instructional design, specifically online course development
  • Previous experience with a Learning Management System (e.g., Moodle, Blackboard, Canvas, etc.)
  • Previous work experience in educational instruction and teaching online
  • Previous experience coordinating professional development events both face-to-face and virtual
  • Experience in creating accessible online courses
  • Experience with CSS and HTML knowledge desirable but not required




AIR requires all new hires to be fully vaccinated against COVID-19 or receive a legally required exemption from AIR, as a condition of employment.  AIR will ask candidates to verify their vaccination status only after a conditional offer of employment is made.  Applicants should not provide information about their vaccination status or need for exemption prior to receiving a conditional offer of employment from AIR.


Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.


All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.


AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. 


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